43 / Essay
Every Extra Choice Has a Cost
Choices impose reading, comparison and recovery costs. Design defaults and progressive disclosure around what people need to understand before acting.
Software Engineering
Human-Computer Interaction
Writing about human-computer interaction.
04 / Essay
Good Interfaces Reduce Thinking, Not Just Clicking
Fewer clicks can still mean more confusion. A practical argument for interfaces that expose state, explain choices and reduce the memory a task requires.